I have had HP laptops for 8 years, but I am done with the company. Every time I call customer service, they are rude; they hang up; they cannot provide basic information. DO NOT BUY HP PRODUCTS if you care about how you are treated.
I have had to have three warranty repairs (I paid for the extra warranty). Each and every time, I have received completely inaccurate information about the status of the repair and two of the three times, the issues were not resolved!
DO NOT BUY HP PRODUCTS IF YOU WANT TO HAVE WORKING PRODUCTS.