Bought tix from VIVID. Went to resell (not ask for a refund) the tickets they had sold me. Told that they do not support the ticket format. This is after they took my listing and did not publish it or let me know. Customer service is non-existent.
Please read the reviews on legitimate sites like Yelp! and BBB. It is a scam that there are a couple of sites here on the web that give them more than one star. They are sites sponsored by VIVID and they openly present themselves as such. And VIVID does not have a customer feedback mechanism on their site, but features 5 star reviews there!
This place is everything vile about American enterprise. Completely unethical