I purchased lament flooring November 4, the installer put in the wrong color trim and threshold. I have had 5 install appointments to replace and no one has shown up or had the decency to call. I have lost money with taking off so many times in 1 month and have had it with Empire Today/Luna. Correna Russell, Melissa Dingus are two of the customer service reps who have tried to resolve but only gave 50% of service. I have had to call them multiple times, send emails to find out the status. And still nothing, no refund has been offered, no one has come to my home just broken unemotional apologies. I still have 2 sections of my house that need flooring updates, I rather go through someone else then try and match what I have. This company needs to hire installers that know what they are doing, speak English to be able to handle a problem and get customer service training.
Empire Today has been reported as a cheater, scammer, fraudster and quack on internetcheaters.com. This report has been filed by anonymous to help others to avoid the same situation. You can use Internet Cheaters as a platform to report about any person or business.
You can submit the review, scam, fraud, quack & malpractice done by Empire Today in the form mentioned below. Search for reviews, scams, complaints and lawsuits regarding Empire Today on internet cheaters.
Do you think Empire Today is a Legit? There could be an instance where someone deliberately wanted to ruin the reputation of an online or local business. We do not allow anyone to post false information about Empire Today on Internet Cheaters. If you think this business has been falsely accused of the above information, we are always happy to help.