Terrible experience. My only 1 star review of a business.
I called Economy movers about 6 weeks prior to my move to schedule it. The lady I spoke with was very nice, took all my information regarding the move, location, etc. Gave me price estimates etc. I told her I needed the move to be first thing in the morning because I work nights in the hospital, and this was going to be the only time I could do the move. She assured me that would be no problem.
Three days prior to the move, they called me to confirm the date and time (between 8 and 9 am). On the day of the move, I called around 8:15 to confirm they were on their way. The woman I spoke with simply said’ “Oh, something came up, they will be there in the afternoon, probably between 12-2.” I expressed my frustration and reexplained my scenario, and that I couldn’t do an afternoon move. She could not seem less interested in helping me out, offered no solutions or consolation. I ultimately, thankfully found another company (Valley Movers) who had an opening same day. When I called Economy back to cancel, they again did not express any apologies over the situation or really seem to care at all.
Basically, if you’re looking to make your move more stressful, these are your guys. Otherwise, if you’re one of those weird people who likes to minimize stress during a move, I’d steer clear of this company.