This firm handled my case from a 2009 injury which was settled in 2012 and I was very satisfied at the time. I had ‘hardware’ left in my ankle and had asked what would happen if I later needed to have it removed and was told that my insurance would to care of it. In January of 2018 I had to get the ‘hardware’ removed. Now my insurance is asking for subrogation for this surgery. So I called to speak with an attorney to find out my rights and obligations. I was told they couldn’t take the case because there wouldn’t be any compensation and I told them I knew that and just needed to ask a question. I was told I could speak to a paralegal and put through to voicemail. I never received a call. So about 10 days later I called again and told the same thing and again I was put through to voicemail and left another message. Now about 10 days later I still have never received a call back. Once they got their money you are no longer any concern of theirs. Very disappointed. Even if they had no way to help me the professional thing would be to call me back. Wouldn’t have taken 5 minutes.
Bachus & Schanker
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