The Hay-Adams

BEWARE! This hotel is run by thieves! STOLEN FROM US AND THEY CONTINUE TO STEAL! PLUS THE ROOMS ARE BORING LIKE YOU WOULD FIND AT A HOLIDAY INN. They over-charged us by $300 dollars on New Eve. Scam! Upon clarifying the bill in person, they then changed the amounts to reflect the real costs, we paid and left ONLY to have additional charges placed again about 4 hours later after we had checked out.

Of course we are disputing, and now- two weeks later! they have added another $40 onto the credit card. Which we are going to pursue as FRAUD. VIEW NOT WORTH IT. THIEVES. I am a frequent user of the American Express Fine Hotels Resorts Program and this is by FAR THE WORST HOTEL EXPERIENCE in my life. I actually am curious to see if I can pursue criminal charges against whoever is charging the credit card. AVOID AT ALL COSTS.

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