Red Roof Inns Tampa FL

On November 09, 2018 just before midnight myself, my wife, and my 3 children did a walk-in rental. No reservations just called from down the road to ask about vacancy. We rented a room for 1 night $91 and change. The room was 310 and when we walked into the room my wife stepped on a live roaches as I set my 3 month old’s carseat down we noticed live roaches on every wall of the room. It reeked of the musty smell of roaches. I told my wife to get back in the car and I went to the office and told desk clerk we wouldn’t be staying and the reason. She did a cancellation for the room yet the paper I was given shows that the room was rented on the 9th and canceled on the 10th and unless I’m reading it wrong basically says we stayed for 1 night. I’m still waiting for my money to go back in our account. We never so much as even sat down in a chair. I feel an inspection should be done of this establishment. Thank you but I need my money back

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