Fairfield Inn by Marriott

Unfortunately, Fairfield Inn by Marriott hotel charged my card even though I did not stay there. Another Marriot Hotel (Renaissance, DC) made a reservation for me there due to lack of rooms, I called later to cancel.  

The Fairfield charged my debit card anyway and when I contacted them they basically told me it wasn’t their problem.

The representative I spoke to told me she would transfer me to their “parent company” and left me on hold. She then hung up on me.  

I go to Washington DC every year and will never stay at the Fairfield or the Renaissance. Very disappointing because this is the best city to vacation in.

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