Crystal City Marriott at Reagan National Airport

This is the WORST hotel I have ever stayed at. Absolutely unacceptable service, care, and treatment. As a guest, I expect much better. The TV’s are very low quality, the service is absolutely horrible, the employees talk about you behind your back, they have security guards that say “shut up”, “you may not leave your room”, “if you need anything then just call the front desk.” Disgraceful and rude. If I am paying money to stay at this place,

then I expect better care and kinder words used to speak to me. The security guards also take notes about you and report them to other employees. The guests are no longer in preschool, so this is unnecessary actions. When you ask for a favor, they act rude and like it is a chore to help you, but it is actually their job. DO NOT STAY HERE. Other members from my school found in cleanly rooms: hairs in the bathroom, diarrhea in the toilet, hairs on the blankets, etc. I would recommend going out of your way to not stay here.

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