What happened Boone and sons? I have brought my watch here for battery replacement and the service was excellent and so was the replacement. Today, I took the watch to the chevy chase store and the experience was a bit hot cold. When I went in, four women did not bother to greet. I was the only customer and 3 were in a cluster talking away.
I had to walk to all the way to the counter before I was greeted. While the woman was working with me, she took a couple of calls and redirected them and an elder gentlemen came in and asked for advise. Barely anyone made eye contact while I was waiting when sales clerk was putting the info in to the system. No one said, can we interest you in any jewelery.
I got the feeling that they could do without my business and I have NEVER experienced that before at Boone and Sons. Perhaps they thought I could not afford it. The lady even asked if there was an apt number with my street address – ordinarily I dont care – but I got the impression that they did not think I could afford things, perhaps due to my color. Poor!