This company runs on marketing fraud.
Door to door sales man Jose Mariategui knocked on my parent-in-law’s house, and intentionally bamboozled them into signing for Commerce Energy.
My parents-in-law do not speak English, so Jose apparently took this to his advantaged, and promised them that their bills would be lower. They are on the care program, and do not benefit with Commerce. He is a swindler and needs to be terminated asap. He did not leave any paperwork.
This employee actions reflects the entire company’s image. The company lack honesty and integrity.
I called today and spoke with a person named Lydia, badge # 76224, she pretends to not be aware of their deceptive door to doors reps. I asked to speak with a manager, and she said he was the person to speak to. She told me Commerce Energy rates are 5-10% lower than PG&E, and when I asked her what PG&E rates are, she did not know. She contradicts herself and lacks customer service skills. I requested that this issue be escalated, we’ll see if it is. I will be checking in.
The company’s marketing is a fraud, they benefit from scamming un-informed families.