We made a reservation for January under as listing for rent in Mammoth Lakes, CA from “Hey, I’m Steven!
San Francisco, California, United States · Joined in July 2012” Early Manor house. After our deposit was taken it took 5 days to receive the address of the house listing. It is in Mariposa California 2 hours from Mammoth Lakes. When we contacted the owner of “Early Manor” to inform him that the listing was in the wrong location and I needed to cancel, he refused to refund me because his T&C says you must cancel in 48 hours.
Air B & B takes zero responsibility for the add being under the wrong city and refused to help us secure a refund, They told us to cancel the one night rental of $450 so we would not be charged the rest then turned around and told that because “WE CANCELED” we had no recourse for a refund.
Shady business practice. Didn’t get a property that was where is was supposed to be and just expected to accept the loss as a “hard lesso
n learned” says Air B & B.