Ocwen Loan Servicing

So we have been trying for 6 or 7 months to get a loan modification due to our income change since im not longer able to work.. they are claiming our insurance rate is high .. but they have us jumping through hoops in order to get this claiming the photos of documents werent legible several times, claiming i make 1000.00 a month social security ( i dont make squat i dont qualify for anything), claiming different reasons .. then tried to put us on a 1000.00 repayment plan a month knowing we have trouble with our current amount.. they seriously need to just help their customers and stop playing around ..

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