University of South Africa

Good day.
I would like to lodge a complaint to UNISA due to the failure to finalise my PGCE certificate.
I enrolled with UNISA in 2015 with my certificates of a BSc Hons in Biology and Masters of Science both certified by SAQA and was accepted to study the PGCE in life science and natural science . I studied from Jan 2016 to November 2017 and have passed all of the modules required. 1 year later my certificate is still being held back and replies of late are to re-register with UNISA and spend more money. Prior to this I have received lack of communication from UNISA with emails not being answered. I have been offered jobs in teaching but have not been able to accept due to the lack of certificate.
I would like to receive my certificate before I take this matter further.

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