Chinatera Limited

I ordered 2 tulle curtains 3 months ago, I still have not received them. The ordered were placed on September 9th 2018 order number 14C18277Y68473231 and another one for same curtain on September 13th 2018 order number 3PP62790HD976633H. It is now December 1st 2018 and I have not received my package and when I try to track it there is no tracking information when I click the link. This company is a joke and i want my money back!do not EVER order from this company

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  • Mr

    Beware of Chinatera Ltd, Newfrog and Paypal.

    I purchased a gas detector through them on Newfrog. It arrived but without a manual so I have no idea how to operate it and have no information on calibration, etc. This means that the items is useless. Chinatera have no contact information at all. I contacted Newfrog but never got a response. I lodged a request to Paypal for either the contact details for Chinatera, to arrange for a manual to be delivered or for a refund. Paypal were useless.

    Paypal are supposed to provide purchase protection; “Purchase Protection covers all eligible purchases where PayPal is used, as well as payments made through our website. To take advantage of Purchase Protection, we require, among other things, that PayPal accounts be kept in good standing and ask that a dispute be filed within 180 days of your purchase or payment”. Don’t trust them either; they were useless and the customer service from them was non-existent.

    Newfrog are aware that Chinatera are shonks but allow them to still sell on their website. Avoid using either Chinatera, Newfrog or Paypal at all costs.

    Mark McFadzean December 12, 2018 3:25 am Reply
  • Chinatera Limited Scam

    This vendor is selling fake products like the supposedly HDMI-VGA converter cable when it is impossible for such a cable to run. It is impossible to convert digital to analog signal with a simple cable. It was only after I had bought and verified that it did not work that I consulted computer technicians who explained to me the fraud of the product. I contacted Paypal and reported the situation, but Paypal declined the money back and compacted with this seller. It is best to search well for the sellers before buying because Paypal does not protect much. I trusted Paypal 100% , because I had never had a reason to complain, but I have changed my mind since this case happened to me. Just don’t buy anything from this seller and don’t trust Paypal to protect you from every kind of transactions irregularity.

    Diva Almeida January 21, 2019 11:41 am Reply

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