Timberline Knolls Residential Treatment Center

This facility was horrendous for us and my adult daughter. She was there in March of 2018. They made all kinds of promises they didn’t keep. At her entrance assessment they asked the questions about suicidal thoughts, urges to harm, etc. My daughter answered in the negative to all of them. The woman taking the info jokingly said, “I guess you don’t need to be here then.” How rediculous My daughter, with mental illness, latched onto that and believed her. And all the work we had done to get her there was for naught because she was convinced we “put” her there for nothing.
They did not do a psychological assessment of my daughter until she had been there 3 weeks. By then they had already told us and her that she didn’t need to be there.
When we tried to talk to them or write them emails with our concerns they showed her everything I get that there are privacy concerns but there is also using common sense and wisdom They showed neither.
Family counselling via telephone was not done well. There was little guidance, direction or input from the counsellor She lacked basic counselling skills.
According to my daughter going outside in the fresh air was not allowed, food quality, quantity and availability were all severely limited. They certainly don’t have badminton, volleyball or horses as advertised.
When the decision was made to release her, (before a proper psychological assessment had been done) they told her (and us) that she never should have been there in the first place because they saw no reason for her to be.
Before going to TK my daughter had been professionally diagnosed with bi-polar disorder bef

and we also believed she has Borderline Personality Disorder and Narcissistic Disorder. They not only didn’t diagnose or treat any of these they denied she had them. She has since been professionally diagnosed with those very disorders and others along with the Bipolar.
TK is unprofessional, disorganized, and as far as I’m concerned borders on incompetent. They were not at all what we were led to believe they were. Stay away from this place. It will do more harm than good.

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