San Joaquin Valley Rehabilitation Hospital

My 86 year old Mom had a stroke, after St. Agnes Hospital she needed rehab therapy before coming home. This was her second stay at San Joaquin Rehab and last time was satisfied with her care there. This time was a different story.
She was only able to walk to bathroom with help so had to call the nurse each time.
Times that we were visiting her we would ring the alarm for nurse and the wait time was very long(over 20 minutes at least). My mother was very uncomfortable one of the times so I was going to help her walk to the bathroom since no nurse was coming. Only thing was then the emergency bed alarm(to alert nurse that patient who wasn’t supposed to walk alone was getting out of bed) rang. Which actually turned out to be a good thing because finally a nurse came once they heard that alarm.
So if a family member is not there and the patient has to go to bathroom or any other reason needs nurse, I suppose the patient rings the alarm and then suffers in bed for who knows how long. Or the patient can (if not too weak) try to get out of bed so the emergency bed alarm will ring. My mom left San Joaquin Rehab today to be cared for at my sister’s home. We will never use this Rehab facility again nor recommend it to anyone.
Very sad and neglectful situation here.

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