MVA – Beltsville

This place is the worse DMV place I have ever been. Counter people are so unprofessional, there is no name tag or no name on the counter. I asked the lady “JOSELYN” to spell her name for me she said I don’t like to spell my name for you. I asked her to call supervisor, she said you go find her your self, I told supervisor what happened supervisor “Simone” only handed me paper to fill if I have a complaint, I asked to talk to manager she showed me their room,

I talked to manager about the situation the old lady (manager) only said “Oh really I hope next time you have a better experience here”. It means ZERO attention. By the way, SECURITY guy is always playing with his cell phone, no one tell him “YOU HAVE A JOB TO DO”.

I asked him to look for my lost ID (I handed my ID to Joselyn and she did not give it back to me) in the lost and found items, with a very bad attitude he said it is not here. He DID NOT even look carefully.

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