Not worth a single dime. FIND SOMEONE ELSE. I waited to write this review as I wanted to give myself time to not only reflect on my personal conversation with Katherine, but to also evaluate the feedback I received from outside agencies regarding my federal resume. I was so displeased with the service provided in every way. I had the displeasure of speaking with Katherine and she was more interested in explaining to me her views as opposed to the product I received and how the federal hiring process works.
I have worked for the federal government for over and I work human resources. I wanted a new resume as I have capped out at my job with no chance for promotion, and I thought a new resume would help with the transition. The resume that “yes” provided me had duplications and errors, which was sent to me as a final product. I addressed the issue with Katherine and she made excuses and stated that I should correct and resend it to her and she would correct and send it back to me–what?
I was also assured that the resume would be ready in time for a job that was closing within 2 weeks of my conversation with my so called editor, but she did not produce the resume when promised and when I finally got a call back from her, she could not seem to tell me why she did not have the resume back when promised. The next call I received was from Katherine, pretty late in the evening for a business call.
It was, without a doubt, one of the most unprofessional calls that I have had when conducting business (and I am the client). Please know, the business operates out of Katherine’s house (which is misleading based on the website). I would not even give one star if I could submit this review without it. I paid $500.00 for a so called resume that is worthless. I would highly recommend that you research different resume companies before you pay for their service.
I researched and decided on “yes” because of the reviews and the credentials listed on the website. My initial conversation was with the office manager that provided a lot of information when she solicited the contract and my credit card number, but claimed to not have a clue when I attempted to find out the status of my resume. I normally do not write reviews and I do not benefit from writing this review as I paid the money, but if I can save one person the money, time and disappointment, then the time it took to write this review is more beneficial than any experience I had with this company.