DO NOT BUY A CAR HERE. recently, my boyfriend and I got a car from Koons and met Ken Eggleston, the salesman. Less than a week after taking the car home, it wouldn’t start. Ken told me the company would send a tow truck to get the car and I’d get a rental. Ken communicated NOTHING with me as my car was in their care.
Koons has the car over two weeks before I got it back. Once I got it back, the same issue occured–car wouldn’t start. I complained to a manager. I then find out that Koons took my car to a “man who works on German cars in Tyson’s Corner” WHAT?! Ken had told me they took my car to a VW dealer. He blatantly lied. They’re shady. Don’t do business with ANYONE there except Alex Belhadi–he’s a great manager.