Independent Land Rover Specialists

Among the worst and most unprofessional service I have ever seen. Only one of the two credit card readers was working, and the computer was locked for the one that was working. The woman (Lilly) who was trying to help me was actually lovely. The rest of the staff were unbelievable. She asked her co-worker for help and he made a snide remark to her that I could hear and walked away – while I was standing there.

Another employee came in who she asked for help to solve the problem and he just shrugged and walked off. And I was still standing there. Finally a different employee came in from her lunch break, essentially called Lily stupid and made more snide remarks about her right in front of me. Lily handled the situation gracefully and worked professionally to help me but the other staff who were making nasty remarks at their co-workers in front of customers shouldn’t be employed in any business that requires being around a customer. It was unbelievable.

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