It was 3 years since I bought the BMW X1 model. It is a very efficient car and runs very smooth. Due to the increasing pollution and continuous monsoon this year my car was affected by it. Problems arose such as screeched tires, damaged rubber pads, jammed suspension and misalignment of tires.
I wanted to fix it as early as possible before my vacation ended. At first, I decided to go to a local car repair centre but then I realized it would be better if I made a scheduled appointment with one of the authentic centres of BMW. I came over the Athens BMW and made an appointment with them the very next moment. It was scheduled for two days.
I went to the place, met with the manager and the mechanic. The price was affordable and I was ok with it so I agreed to it. The manager then told me to wait until the work was done. The mechanic took a lot of time repairing my car and he was becoming rude every time I tried asking him about the work he was doing with the vehicle.
He performed different types of methods which were very interesting and I was keen to know about it but the mechanic was much of an extrovert and was very unfriendly.
He took a lot of time completing the work because most after every five minutes he took out a cigarette and smoked it out. He was becoming lazier every time he did so. He took more than 3 hours to complete the work and I finally took away my car.
It was not even a week when the car was behaving the same way as it did before the service. I noticed that the AC was not working properly and the tires made the same noise as it did before. The only thing that was working well was the suspension, barring that everything was in the same condition as they were before.
I called the firm to complain about the difficulties but they were unresponsive. I decided to go to the place and talk to the mechanic and manager myself. I met and told them to repair my car once again because it was not even a week.
The mechanic denied repairing it and the manager instead of scolding him for his previous work started taking his side and giving excuses about the destroyed parts of my car that would have to be replaced. I had to leave the place with disappointment.
I took them to another local shop where the mechanic told me that the previous mechanic who worked on it was horrible and nearly destroyed the parts which were working well. I couldn’t regret more than going to Athens BMW. They had the worst mechanics who weren’t able to complete the work on time and give a satisfactory result.
Please take your vehicle to some other place if you want to keep it in the long run. You wouldn’t want to face these hassles, believe me, they are stressful.