Long time clients yet treated disrespectfully by Reliable Tax Service. No appointments, and there is just one guy, helping everyone and answering the phone too so be prepared to wait and be interrupted. When it’s your turn you sit at his desk which is closer than a stones throw away from everyone waiting-there is no privacy whatsoever! As you discuss your finances it can be heard by everyone in the room, very unprofessional.
You may feel rushed because everyone is looking at you with daggers in their eyes to hurry up. It’s not like they are super cheap either! My sister paid half of what I paid! Although taxes are their expertise, they were not helpful at all in giving me tax advice. Finally, after all these years, I need to find a tax preparer who will respect my privacy and offer me the kind of service I deserve and pay for.