Minicabit

I want you to investigate whose fault it was: Minicabit or the taxi company.
I booked a taxi through your service, was immediately charged, but the car never arrived even though I waited for about 30 minutes… As it was at night and I was waiting for it on the street I felt a little bit uncomfortable. I called the taxi company and they said they got no reservation hence they didn’t send any car. How could this happen? I even got a notification from Minicabit saying that the car was booked, but looks like it meant nothing, right?

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