5 jun 2011 came home to a burst geyser, after numerous phone calls and follow up on myside trying to claim for water damaged items from my household policy with budget insurance, and after been told to keep evidence of food been damaged by boiling water from the geyser, which I did for 2 weeks, until I was forced to throw away the rotting, smelling food as no assesor bothered to come out to inspect from budget insurance. Eventualy kagiso mogale from budget insurance said to me on 23 june 2011 they would pay me out, it would take 3 working days for the money to appear in my account. (all phone calls are recorded, so they have this on record!) 13 working days later, no response to my numerous e-mails, asking what the delay is and guess what, no curtsy call of apology from budget insurance (again!) This is the service you receive after paying 7 years of instalments!! How long do I have to wait? How much more money and time do I spend chasing them???
BUDGET INSURANCE COMPANY SOUTH AFRICA
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